Orchestration across your tools
Agents that read from and write to the systems your team lives in, with a clear owner for every step.
Agentic workflows
Service
Agents that connect, route and act across your stack.
Agentic workflows that move work across the tools you already use: capture, qualify, route, update and escalate, with approvals and full visibility.
What it is
An agentic workflow is a chain of AI agents and deterministic steps that moves a piece of work across several systems without a person chasing it: a lead is captured, scored, routed and followed up; a support request is classified, enriched, assigned and escalated. Agnotiq designs, ships and operates these workflows with approvals and telemetry built in.
The real problem is rarely one tool. It is the work between them: the handoff that waits on someone, the record that never gets updated, the approval that lives in a chat thread. Agentic workflows put an agent in those gaps. Each step is either a deterministic rule or an agent with a narrow job, and every transition is logged.
We build these workflows in your environment, connected to the CRM, inbox, ticketing and payment systems you already run. Where a step carries risk, a human approves. Where it doesn't, the work keeps moving at all hours.
What you get
Included in every engagement.
Rules where rules work, agents where they don't
Deterministic steps for the predictable parts, narrow agents for the parts that need judgment.
Approvals and audit trails
Policy-based review points for higher-risk actions, and a complete record of what moved, when, and why.
Telemetry from day one
Every run is traced. Dashboards and alerts go to the channels you already watch.
How it works
From discovery to production.
Trace the workflow as it really runs
We watch the handoffs, not the process diagram, and find where work stalls.
Split rules from judgment
Each step becomes either a rule or an agent with an eval. Nothing is a black box.
Wire approvals and visibility
Review points, Slack approvals and audit logs are designed in before the first production run.
Roll out with canaries
A slice of traffic first, then the rest once telemetry and the eval suite agree.
The full five-phase rhythm is on the process page.
A good fit when...
- Work that crosses two or more systems and at least one handoff between people.
- Processes where a slow response has a cost: leads, support requests, refunds, approvals.
- Teams that need governance and a paper trail, not just speed.
Agents already doing this work.
Revenue ops
Lead Qualification & Routing
2m 05sAverage response time
7.3%Lead-to-deal conversion
0Manual lead review
View case study
Support ops
Customer Support Automation
98%Routed to the right team
2×Faster time to resolution
4.8/5Customer satisfaction
View case study
Email operations
AgnotiqMail
35%Faster response time
2.5×More conversations handled
10+ hrsSaved every week
View case study
Questions we hear first.
Rules-based tools handle predictable, deterministic steps well. Agentic workflows add narrow agents for the steps that need context and judgment, such as classifying a request, scoring a lead or drafting a reply, and keep rules for everything else. We use both, and we put an eval behind every agent.
The systems your team already runs: email, CRM, ticketing, Slack, payment processors such as Stripe and PayPal, and e-commerce platforms. We build in your cloud and connect through your existing integrations wherever possible.
You decide the policy. Higher-risk actions pause for a one-tap approval from a dashboard or inside Slack, with the context attached. Lower-risk steps move automatically.
Every run is traced end to end. You get dashboards, alerts in the channels you already use, and a quarterly tune-up where we retire steps that aren't paying rent.
More answers on the FAQ page.
More ways we put agents to work.
Task automationMulti-step AI agents that take over long, repetitive tasks.Real-time intelligenceAgents that read wikis, tickets, contracts, PDFs and live market data and return answers with citations and graded evidence your auditors can sign off on..Custom AI agent developmentCustom AI agents designed, built and shipped in your repository and cloud, with the eval suite, telemetry, model routing and runbook included from day one..AI strategy consultingOperator-led AI strategy.For operations leadersFor operations leaders, Agnotiq deploys AI agents that take over recurring coordination work across the systems the business already runs: routing, follow-up, approvals, status updates and reporting.For customer teamsFor customer support and success teams, Agnotiq builds agents that capture complete details at intake, classify and route every request by your rules, draft replies matched to the conversation, and escalate exceptions to a person.
Let's build
Have a workflow that deserves an agent?
Tell us what's eating your team's afternoons. We'll come back inside three days with a discovery plan, a price, and the names of the engineers we'd put on it.